Premier Designs
1 The Tussocks, Marchwood, Southampton, SO40 4YE. Tel 023 80863175.
Your local family business
A big old softy! |
Hi there,
My name is Mark Clayton and I am the proprietor of Premier Designs. I have been in the kitchen industry for fourteen years, so there is not much I don't know about improving your home. There are lots of home improvement companies but I set out to make Premier Designs different. Our customers are not just a number, we take extra care to make sure you are happy with our work, and I have never had an unhappy customer to my knowledge. Our industry attracts its share of bad press, and often with good reason, but I have never been taken to court by a customer, never been reported to the Trading Standards office or the Citizens Advice Bureau, never been bankrupt or involved with a bankrupt company, in fact I have never even received so much as a letter of complaint from a customer. Not many of my competitors could say the same - ask them! |
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| What happens when you ring
Premier Designs?
We don't have a showroom, I come to your home. You can see the samples in your own kitchen which gives a much better idea of what the kitchen will look like than the unreal environment of a showroom, and you don't have to leave home. I will measure the room and ask you exactly what you would like, advising you along the way as to what might work well, but always producing a design that is what YOU want. Many designers take little notice of the customer and design the kitchen THEY would like - not at Premier Designs. It will take about a week to produce a quotation. I will return with a 3D picture of your new kitchen and an itemised quotation - there are no hidden extras in my quotes, everything is included and itemised so you can see what you are getting for your money. We offer a full service including plumbing, electrics, tiling, and removing the refuse. |
Friendly advice No hard selling Personal service 3D computer pictures Free planning Experienced fitters
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The lovely Ann who puts up with us all. |
Double trouble! Alice and Sam. |
At no time will I pressure you to
buy anything. You only buy from me if you want to buy from me, it's your
choice. We are normally booked up for some months so we won't starve if
you prefer something you saw elsewhere. Having said that, nine out of ten
customers I see buy from Premier Designs - many based on recommendation
from friends who we have worked for.
Should you decide to buy from us, I personally guarantee you will be happy with the work. we always start when we say we will, we NEVER leave your job to go somewhere else, and I will personally visit you home most days, if not every day, to make sure you are happy with the work. Premier Designs offers a "no quibble" guarantee.I want you to be happy so you will tell your friends how marvelous we are. Remember that we are a small family business so our reputation is paramount. |
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| It has taken a long time to build a small expert
team of fitters who could fit to my very high standards - I have yet to
meet a customer who is fussier than me. All our men are very experienced
in their fields of work and have done the job for years. We will at all
times respect your home - we use dustsheets when required, clean up at the
end of every day, don't play loud music, and we don't smoke in your home.
Premier Designs always use a team of at least two fitters. The reason for this is that having a kitchen or bathroom fitted is a major inconvenience, and using a team gets the pain over quicker so you can enjoy your new purchase. |
Big Kev. He's not pretty, but he knows his stuff. |
I hope this page has given you some idea of the service we provide. If you would like to discuss a project with me then just call 023 80863175 and I'll be happy to help you.
Mark Clayton. Proprietor